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The fourth is to make service delivery transparent through institutionalisation of community police partnership (such as establishment of police station outreach centres). Punjab is the first state in India to implement community policing at a large scale in an institutionalised manner. It has become possible because the political leadership has had the lead. Around 400 centres would provide counselling services to eliminate disputes associated with domestic violence, dowry as well as other crimes against women. These would also have facility for lodging complaints against police personnel, punjab news paper along side transparent disposal of the complaints.
Run together with representatives of the community, the centres would also provide copies of FIR, untraced reports, no-objection certificates for arms licences, permission for functions, tenant verification, servant registration, and so on
The idea behind every one of these reforms would be to restore the denied "personhood" across board to citizens, and reinforce the need for what Hannah Arendt (1986) termed as "the right to have rights".
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